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Assessment guide / Workplace decision-making

Situational judgement guide

Read the situation, weigh up the choices and consider the consequences. Get familiar with the workplace scenarios in the practice.

Workplace scenariosMultiple-choice responsesAnswer explanations
Inside the practiceSituational Judgement
Situational judgement practice showing a scenario and possible responses

Read a scenario and consider the options

An example of the practice format. Read the instructions for your chosen mock before starting.

01 / Get familiar

What you’ll practise.

The practice presents fictional workplace situations with several possible responses. Choose the response you consider most appropriate, taking account of the details in the scenario.

Feedback uses the practice material’s answer explanations to help you compare your choices and reasoning. It is a way to reflect on decisions, rather than memorising a universal response for every situation.

Decision Making

Choosing appropriate actions in work-related scenarios

Judgment

Evaluating situations and selecting the best course of action

Safety Awareness

Understanding and prioritizing safety in operational contexts

Professional Conduct

Demonstrating appropriate workplace behavior and communication

Situations to think through

Safety Scenarios

Responding to signals, track conditions, and emergency situations

Customer Service

Handling passenger interactions, complaints, and difficult situations

Team Dynamics

Working with colleagues, following instructions, and reporting issues

Conflict Resolution

Managing disagreements and maintaining professionalism under pressure

02 / The format

How the practice works.

  1. Read Scenario

    A workplace situation is described in detail

  2. Consider Options

    Multiple possible responses are provided

  3. Select Best

    Choose the most appropriate response

  4. Repeat

    Answer multiple scenarios within the time limit

See the available mocks

03 / Your approach

A few things to try.

Safety First

In rail, safety always comes first. When in doubt, choose the option that prioritizes safety.

Consider Others

Think about passengers, colleagues, and the company. Good decisions balance multiple stakeholders.

Follow Protocol

Train driving is rule-bound. Choose responses that follow established procedures over quick fixes.

Be Professional

Even in difficult situations, the best answer maintains professionalism and composure.

04 / Before you begin

Common questions.

What is the SJT test?

The practice presents fictional workplace scenarios with several possible responses. Read the details and choose the response you consider most appropriate.

How is the SJT scored?

Options in the practice material carry different scores. The result and explanations help you compare the reasoning behind your selections; they are not an official employer scoring key.

How long does the test take?

The current practice mocks have a 20-minute time limit. Read each scenario carefully and consider the options before answering.

What makes a "good" answer?

Good answers prioritize safety, follow procedures, consider others, and maintain professionalism. Quick fixes that break protocol or compromise safety are usually incorrect.

Can I see the correct answers?

After completing the test, you'll see detailed feedback showing your responses and the ideal answers. This helps you understand the reasoning behind correct responses and improve for future attempts.

How accurate are the practice tests?

These are original practice scenarios for becoming familiar with workplace decision-making questions. They are independent material, rather than copies of an employer’s assessment or an official scoring standard.

Can I practise for free?

Core practice is free and can be used without an account. Sign in if you want completed results saved to your account. The optional additional practice pack is a separate purchase.

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