Here to help
Contact & support
For questions about your account, practice pack, results or personal data, email us directly. Purchase and privacy questions should be kept out of the public forum.
[email protected]Account or pack access
Include the email used for your Train Driver Pro account, the relevant mock and a short description of what happened. If a paid pack is locked, include your receipt or order reference.
Please do not send passwords, full card numbers or security codes.
Payments & receipts
Payments use Stripe Managed Payments. For transaction, receipt or refund questions, use the support link in your checkout receipt or your Link account. We handle questions about the product and access to it.
Link payment supportBefore buying
The optional practice pack is £5.99, including applicable tax, for 32 additional mocks. One payment gives your account unlimited attempts at this collection while the service operates. It is not a subscription or a promise of access to future collections.